Privacy Policy – MaaPooja.in

Last Updated: August 2025

At MaaPooja.in, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services. By accessing or using our website, you agree to this policy.

1. Information We Collect

When you place an order or contact us, we may collect:

• Personal Details: Name, address, email ID, phone number (Indian only).

• Order Information: Products purchased, payment details (processed securely via third-party gateways).

• Technical Data: Browser type, device information, IP address, and cookies (for website functionality and analytics).

• Communication Data: Messages sent via WhatsApp, phone, or email for customer support.

We do not collect or store sensitive personal data such as Aadhaar, PAN, bank login details, or card PINs.

2. How We Use Your Information

We use your data strictly for:

• Processing and delivering orders.

• Communicating order updates, delays, or queries.

• Customer support and after-sales service.

• Internal analysis to improve products, logistics, and customer experience.

• Legal compliance, fraud detection, and dispute resolution.

We never sell or rent your data to third parties.

3. Sharing of Information

We may share information only with:

• Logistics & Courier Partners for delivery.

• Payment Gateways for secure transactions.

• Legal Authorities if required by law or court order.

All third parties are obligated to maintain confidentiality and data protection standards.

4. Data Security

• Transactions are encrypted using secure payment gateways.

• Customer details are stored with restricted access and used only for business purposes.

• While we follow strict protocols, MaaPooja.in is not liable for breaches beyond its reasonable control (e.g., hacking of third-party services).

5. Customer Rights

You may:

• Request correction of your personal details.

• Request deletion of your account and personal data (where legally permissible).

• Opt out of promotional communication at any time.

Please note: Order and payment records may be retained for taxation and compliance as required by Indian law.

6. Cookies & Tracking

We use cookies to:

• Improve website navigation and user experience.

• Track cart, order history, and login sessions.

• Analyze site performance and trends via analytics tools.

You may disable cookies in your browser, but some features may not function properly.

7. Children’s Privacy

Our website is intended for adults. We do not knowingly collect information from children under 18 years. Parents/guardians are responsible for monitoring usage.

8. Legal Jurisdiction

All disputes and legal matters fall under Mangalhat Area, Hyderabad Jurisdiction.

9. Updates to Policy

This Privacy Policy may be updated from time to time. Updated versions will always be available on our website. Continued use of MaaPooja.in means acceptance of changes.

10. Contact Us

For any privacy-related concerns:

📱 Phone/WhatsApp: +91 9966533944
📧 Email: maapoojasamagri@gmail.com
🕘 Timings: Mon–Fri, 11:30 AM – 6:00 PM (excluding public holidays & declared holidays)

🙏 MaaPooja.in assures you a safe, transparent, and spiritually responsible shopping experience.